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Hancock Introduces Advanced Online Presentation System

Boston, MA - September 9, 2002 - John Hancock today introduced a Web-based presentation system that imports data from the company's online illustration and inforce management system. Hancock can now provide producers in all sales channels with a fully integrated proposal system that instantly creates customized illustrations and supporting documentation.

Called eHansel+, the new system generates sales presentations, product information, executive overviews, summaries, and charts and graphs linked to data from Hancock's eHansel illustration and inforce management system and brands them for the appropriate Hancock sales channel. Hancock sales channels with access to eHansel and eHansel+ include its Signator career agents, Signator brokerage, direct brokerage, broker/dealer and M Group affiliates.

eHansel+ was introduced with online access to the company's top 25 life insurance presentations and concepts and will grow to include an estimated 50 or more concepts by the end of the year.

Hancock worked with web system provider pTeraDac to design eHansel+ to be intuitive and easy to use. Although the system is advanced technologically, all users need do is run an illustration as normal (on eHansel) and then click on the presentation button to select the accompanying presentation from eHansel+.

Because eHansel and eHansel+ are Web-based, producers can access casework from any Internet ready computer. Both systems are maintained by the home office, assuring producers that all materials are compliant and up-to-date. Producers don't need to worry if they have the latest version, as they would if they used a presentation program on a CD on their desktop computer.

"We think, together, the eHansel systems are the industry's most comprehensive and technologically advanced sales support/proposal system -- and producers will love using it," said Ken Nordstrom, vice president, Estate and Business Sales. "The documents they get out of eHansel+ should set them apart from their competition, help facilitate the sales process and close the sale. The total package, which they can use from home, the office or on the road, should help them increase productivity."

Not only does the system help producers, its web-based technology provides Hancock with increased control over material in the field and reduced software support costs. It enables Hancock to implement and support marketing campaigns quickly, in an integrated fashion throughout its diverse sales channels.

About John Hancock Financial Services, Inc.
John Hancock Financial Services, Inc. (www.johnhancock.com) (NYSE: JHF) and its affiliated companies, including John Hancock Life Insurance Company, provide a broad array of insurance and investment products and services to retail and institutional customers. As of June 30, 2002, John Hancock and its subsidiaries had total assets under management of $123.7 billion.

About pTeraDac Corporation
pTeraDac Corporation (www.pteradac.com), a provider of advanced Internet web systems, delivers design, development and hosting services in support of client's sales, marketing and business systems. pTeraDac specializes in solutions and products for the insurance and financial services markets.

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